Our Office HoursMonday: 8:00 am - 6:00 pm Tuesday – Friday : 8:00 am - 5:00 pm 24 Hour Phone Coverage for Established Patients: Waverly Primary Care provides 24 hour/7 days per week phone coverage for our established patients who call our main office number (919-859-5650). If you need a provider after regular office hours, weekends or holidays, please call our office and ask to speak to the on-call provider. Your information (name, number and problem) will be taken by an attendant and the on call provider will be notified. Your call will be returned within 30 minutes. |
Who do I contact for questions about my bill?You can contact Patient Services at 1-866 -557-2612. |
Who do I contact for questions about my claim?Please contact your insurance company directly if you have any questions about your benefits or the way a claim was processed. Understanding your benefits is important for you to ensure your insurance carrier pays correctly according to your policy. If you think your insurance company has processed your claim incorrectly, please contact patient services and we’ll be happy to assist you. |